Summer Interns (4 Months FTC)

Role Summary

 To deliver the Get Living Promise that makes the resident living experience rewarding (‘everything possible’), so they have the freedom and choice to live every city day to its full potential. This in pursuit of ensuring Get Living neighbourhoods are optimally occupied and able to deliver required returns to shareholders.

Main Objectives

  •             Customer facing representative of Get Living for all current and prospective residents, ensuring that they enjoy an  exemplary experience 
  •             To listen, to challenge and be ready to change and the things that raise expectations and set new living standards, working collaboratively with the wider Get Living team
  •             To meet set Budgeted targets for occupancy and revenue, and Net Promoter Scores  

Specific Responsibilities

  •      Assisting with all new enquiries, viewings and the lettings process, including resident induction.
  •      Supporting the resident contracting process, ensuring compliance with all standards, legislation and Get Living processes, controls and policies
  •      Assisting with applicant checks, including referencing, ensuring that applicants are correctly screened and commercial risk managed
  •      Undertake inspections of both occupied and vacant properties, to ensure apartments are maintained at the required standard, reporting breaches or maintenance issues 
  •      Accurately report and record all activity in line with Get Living controls, processes and policies

Key Objectives

  •      Organising and attending resident experiences
  •      Ensure 100% accuracy of data recording
  •      Administrative duties 

Desired Skills

  •       Brilliant customer service experience
  •       Actively solving solutions
  •       Great communicator
  •       Resilient